CG Customer Care
How can we help?
From setup to service, find the right help for every CG product.
Choose a service
Everything you need, in one place.
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Track your repair
Enter a complaint ID to check the latest service status.
Track repair → Talk to CG ElexChat with our WhatsApp assistant
Ask a product or support question on desktop or mobile.
Open WhatsApp → RepairRequest a repair
Submit an issue for service follow-up.
Start request → OwnershipRegister a product
Save your product information with CG.
Register now → LocationsService centres
Find authorised care near you.
View locations → ResourcesUser manuals
Search setup and operation guides.
Browse manuals → LearnVideo tutorials
See products and features in action.
Watch now → ProtectionWarranty information
Understand coverage and support.
Read warranty → AccountYour CG profile
View your previous enquiries and account details.
Sign in → Mobile supportCG Cares App
Register products, request repair or installation, and track active service tickets.
Explore the app →Need a human?
We are ready to listen.
Call CG Customer Care at +97715971645 or send a message online.