Product Registration
Keep supported product details and ownership information organized in one place for easier warranty and service access.
Official service companion by Chaudhary Group
Care for your products, from registration to resolution.
CG Cares is the official mobile support application by Chaudhary Group. It brings product registration, repair and installation requests, service-ticket tracking and post-service feedback into one convenient experience.
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CGCares
Service overviewEverything in one place2 active tickets
✓My products
↗Request service
◎Track tickets
★Give feedback
Key features
Support that stays with you.
Designed to support customers across CG Electronics, CG Net and CG Motor. Available services may vary by brand, product, location and current support coverage.
Service Requests
Request repair or installation assistance through a guided mobile flow, without repeating information across channels.
Live Ticket Tracking
Follow the current status of active service tickets and stay informed as your request moves toward completion.
Feedback & Ratings
Rate the completed service experience and share feedback that helps CG strengthen customer care.
From setup to service completion.
- Download and sign inInstall CG Cares and create or access your customer account.
- Add your product or serviceRegister eligible products or select the support category you need.
- Submit and trackSend the request and monitor ticket progress from the app.
- Confirm and reviewComplete the journey by rating the service after resolution.
Built for customers across CG.
CG ElectronicsCG NetCG Motor
CG Cares brings common support actions into a consistent mobile experience. Service categories, product eligibility and geographic coverage can vary, so the options shown in the app are the best reference for your account and location.
Need help downloading the app, creating an account or following up on an existing request? Visit the CG Support Dashboard or contact CG Customer Care for assistance.
Ready for simpler support?
Download CG Cares.
Register, request, track and review - from one official CG app.